{"id":236,"date":"2025-10-03T11:50:21","date_gmt":"2025-10-03T11:50:21","guid":{"rendered":"https:\/\/travelotravel.lk\/?page_id=236"},"modified":"2025-11-20T00:42:27","modified_gmt":"2025-11-20T00:42:27","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/travelotravel.lk\/?page_id=236","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"guten-element gutenverse-text-editor guten-wT34Zt\"><div class=\"text-content-inner\"><\/div><\/div>\n\n\n\n<p>Travelo Travel (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [<a href=\"https:\/\/travelotravel.lk\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.travelotravel.<\/a>lk]\u00a0and our travel services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Information We Collect<\/h3>\n\n\n\n<p>We collect the following types of information:<\/p>\n\n\n\n<p><strong>Personal Information:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact Details: Name, email address, phone number, residential address<\/li>\n\n\n\n<li>Travel Documentation: Passport details, visa information, date of birth, nationality<\/li>\n\n\n\n<li>Payment Information: Credit\/debit card details, billing address (processed securely via our payment partners)<\/li>\n\n\n\n<li>Travel Preferences: Destination interests, special requirements, dietary restrictions, seating preferences<\/li>\n<\/ul>\n\n\n\n<p><strong>Automatically Collected Information:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Technical Data: IP address, browser type, device information, cookies<\/li>\n\n\n\n<li>Usage Data: Pages visited, booking flows, search queries, interaction with our website<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. How We Use Your Information<\/h3>\n\n\n\n<p>We use your personal information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and manage travel bookings (flights, hotels, packages, visas)<\/li>\n\n\n\n<li>Provide personalized travel recommendations and quotes<\/li>\n\n\n\n<li>Communicate booking confirmations, itinerary changes, and travel updates<\/li>\n\n\n\n<li>Process payments and prevent fraudulent transactions<\/li>\n\n\n\n<li>Comply with legal obligations and travel industry regulations<\/li>\n\n\n\n<li>Improve our website and services through analytics<\/li>\n\n\n\n<li>Send marketing communications (with your consent)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Legal Basis for Processing<\/h3>\n\n\n\n<p>We process your personal information based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contractual necessity: To fulfill your travel bookings<\/li>\n\n\n\n<li>Legal compliance: To meet travel industry and government requirements<\/li>\n\n\n\n<li>Legitimate interests: To improve our services and prevent fraud<\/li>\n\n\n\n<li>Consent: For marketing communications and special category data<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Information Sharing<\/h3>\n\n\n\n<p>We may share your information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Travel Suppliers: Airlines, hotels, tour operators, cruise lines, car rental companies<\/li>\n\n\n\n<li>Service Providers: Payment processors, visa agencies, insurance providers<\/li>\n\n\n\n<li>Government Authorities: As required by immigration, customs, and security agencies<\/li>\n\n\n\n<li>Legal Requirements: When required by law or to protect our rights<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. International Data Transfers<\/h3>\n\n\n\n<p>Your personal information may be transferred to countries outside your residence for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flight and hotel bookings in your destination countries<\/li>\n\n\n\n<li>Visa processing with foreign embassies and consulates<\/li>\n\n\n\n<li>Service providers located globally<\/li>\n<\/ul>\n\n\n\n<p>We ensure appropriate safeguards are in place for these transfers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Data Security<\/h3>\n\n\n\n<p>We implement appropriate security measures including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL encryption for all data transmissions<\/li>\n\n\n\n<li>Secure payment processing (PCI DSS compliant)<\/li>\n\n\n\n<li>Limited access to personal information on a need-to-know basis<\/li>\n\n\n\n<li>Regular security assessments and monitoring<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Data Retention<\/h3>\n\n\n\n<p>We retain your personal information for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active bookings: Until travel completion + 7 years for legal and tax purposes<\/li>\n\n\n\n<li>Marketing lists: Until you unsubscribe or request deletion<\/li>\n\n\n\n<li>Legal requirements: As mandated by travel industry regulations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Your Rights<\/h3>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access and receive a copy of your personal information<\/li>\n\n\n\n<li>Correct inaccurate or incomplete data<\/li>\n\n\n\n<li>Delete your personal information (where applicable)<\/li>\n\n\n\n<li>Object to or restrict certain processing<\/li>\n\n\n\n<li>Withdraw consent for marketing communications<\/li>\n\n\n\n<li>Data portability for your travel history<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9. Cookies and Tracking<\/h3>\n\n\n\n<p>We use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remember your preferences and search history<\/li>\n\n\n\n<li>Analyze website traffic and booking patterns<\/li>\n\n\n\n<li>Personalize your experience and show relevant offers<\/li>\n\n\n\n<li>Enable social media features and advertising<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10. Third-Party Links<\/h3>\n\n\n\n<p>Our website may contain links to travel suppliers, visa services, and other third parties. This Privacy Policy does not apply to their practices.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Children&#8217;s Privacy<\/h3>\n\n\n\n<p>Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Changes to This Policy<\/h3>\n\n\n\n<p>We may update this Privacy Policy. The updated version will be indicated by the &#8220;Last Updated&#8221; date at the top.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Contact Us<\/h3>\n\n\n\n<p>For privacy-related questions or to exercise your rights, contact us at:<\/p>\n\n\n\n<p><strong>Travelo Travel <\/strong><br>Email:\u00a0<a href=\"https:\/\/mailto:info@travelotravel.lk\/\" target=\"_blank\" rel=\"noreferrer noopener\">hello@travelotravel.lk<\/a><br>Phone: 0722 256 256<br>Address: No 5A Ajith Gunathilaka Mawatha Dehiwala<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Travelo Travel (&#8220;we,&#8221; &#8220;our,&#8221; or &#8220;us&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [www.travelotravel.lk]\u00a0and our travel services. 1. Information We Collect We collect the following types of information: Personal Information: Automatically Collected Information: 2. How We Use [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-236","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/pages\/236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travelotravel.lk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=236"}],"version-history":[{"count":3,"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/pages\/236\/revisions"}],"predecessor-version":[{"id":345,"href":"https:\/\/travelotravel.lk\/index.php?rest_route=\/wp\/v2\/pages\/236\/revisions\/345"}],"wp:attachment":[{"href":"https:\/\/travelotravel.lk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}